Second Reflection-When does Org Learning Occur?
It occurs at the interfaces between people, organization units, organization, and environment. These subsystems must be able to confront others who have constructed different meanings. Diverse differences brings about organizational learning, however we must be open to receiving those differences. From this interaction, the organization members must form an interpretation of the information. Each person involved is influenced by the meanings others hold and in turn influences the meanings of others. This process is called collective interpretation.
The outcome of collective interpretation does not have to have total agreement in order for individuals to act in concert. There must be fully understanding of the reasoning behind the proposed action. Also there needs to be an opportunity to influence that reasoning. There is a huge loss of learning when the reasoning people contribute is not used. We all have a responsibility to work actively towards the learning of others. If I want to know more than I will have see to it that you know more. Organizational learning is as good as the organization’s ability to use their employee’s entire mental capability to create the kind of processes that will improve its own learning capacity.
